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Specialist Representative

Novartis (Bangkok)
689 Bhiraj Tower 25 Floors At TheEmquartier, Sukhumvit Road, Khlong Tan, Khlong Toei,
10110, Bangkok
Bangkok, Thailand 🇹🇭
Sandoz, the generic pharmaceuticals division of Novartis, is the second-largest and one of the most reputable generics companies in the world. With a history of more than 130 years, Sandoz is a trusted partner with a reputation for exceptional quality, employing approximately 26,500 people across the globe on more than 30 manufacturing sites, enabling availability of our products in more than 160 countries.

About this position

The Specialist Representative is responsible for designing and implementing business plans, providing key account support, enhancing product knowledge, managing customer relationships, and contributing to the Sales and Marketing team to achieve objectives.

Responsibilities

• Design business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations vital to achieve agreed objectives. Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales.
• Provide key account/hospital network support, market access support, including referral networks. Have a deep understanding in the respective specialist area and priority products.
• Enhance the knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
• Accomplish agreed contact, coverage and frequency targets through various communication channels. Ensure customer satisfaction and best in class customer relationship. Ensure the accurate and timely completion of all reports.
• Manage enquiries and complaints quickly and professionally and in accordance with company procedures. Contribute positively to the Sales and Marketing team through co operative relationships and collaborative efforts to achieve team and company objectives.
• Deliver input into effective use of promotional funds and territory sales forecasting. Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis.

Requirements

• Bachelor's degree in pharmacy
• Have a minimum of 2 years of sales experience in the pharmaceutical industry
• Demonstrate good interpersonal skills and a strong aptitude for collaboration
• Having experience in assigned territory and cardiovascular field are highly desirable