Manager, Service Engineering

Nissan Motor Corporation (Samut Prakan, Samut Prakan, Thailand)

Samut Prakan

Samut Prakan, Thailand

Nissan is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands. Nissan’s global headquarters in Yokohama, Japan, manages operations in four regions: Japan-ASEAN, China, Americas, and AMIEO (Africa, Middle East, India, Europe & Oceania). For more information about our products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.

About this position

The Manager, Service Engineering at Nissan Motor (Thailand) Co., Ltd. is responsible for improving service quality and technical support for dealers, developing manuals, and enhancing IT systems related to service and warranty.

Responsibilities

• Improve fix it right at the first-time activity for THI dealer.
• Issue Technical Service Information to dealer to support fix it right the first-time activity.
• IT/IS system development for Technical Service and Warranty group.
• Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.

Requirements

• Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
• Experience in OEM business in dealer operation / service field.
• Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
• Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
• Very good in analytical and problem-solving skill.
• Good understanding in THI dealer operation.
• Very good in communication skill for both THI and ENG.
• Positive mindset, service mind and can-do attitude.
• Can work up country.