MIS & Data Engineering (Insurance Broker)

Ngern Tid Lor Public Company Limited (Phaya Thai)

Phaya Thai

Bangkok, Thailand

Ngern Tid Lor Public Company Limited (“TIDLOR”) is the leader in the fast-growing vehicle title loan market in Thailand. It is also a non-life and life insurance broker with the largest number of licensed branch staff in the country. With over 1,000 branches nationwide, the company is working to alleviate poverty in Thailand by providing fair, transparent, and convenient financial services. All Ngern Tid Lor’s operations are guided by the vision “Everything we do, we strive to empower people and enrich lives. We believe that access to fair, transparent, and responsible financial services is everyone’s right.” This is reflected through its range of products and services that create opportunities for the under-banked Thais who often lacks access to formal financing. In 2020, Ngern Tid Lor received two awards, Dream Employer of the Year and Dream Company to Work For from the Global Best Employer Brand Awards 2020. These awards reflect our commitment to creating a strong corporate culture and readiness for digital transformation to reduce financial inequality for customers and create sustainable opportunities for Thai society. For more details, please visit www.tidlor.com/th/tidlorstory.html

About this position

The MIS & Data Engineering position at an insurance broker involves creating and managing sales performance reports, data validation, and system enhancements to support the sales team.

Responsibilities

• Create and develop any daily/weekly/monthly sales performance reports and sales motivation reports for management and sales team
• Collect, clean and validate data from multiple data sources and work with the MIS team to create automated wing-to-wing sales activity reports and dashboard for sale performance tracking and monitoring including basic sale KPIs analysis for sales performance improvement
• Consolidate business requirements and perform UAT for any telesales system enhancement and/or new telesales/telephony system implementation.
• Create, modify and monitor sale scorecard for sales KPIs measurement in terms of sales efficiency, sales performance, sales behavior and sales quality.
• Provide basic sales KPIs reports to the trainers and sales teams.

Requirements

• Bachelor's or master's degree in Business Administration, Management, Statistics, IT, or a related field.
• At least 3 years of experience in MIS, data engineering, data analytics, or a related role.
• At least 1–3 years of experience in telesales processes, telesales systems, and insurance background.
• Expert IT technical skills in terms of data engineering and/or back-end development, such as SQL database management, Excel, PowerPoint, data visualization, etc.
• Experience using data analytics tools, such as SQL/Vertica, Python, Tableau Creator, Tableau Prep, Tableau Server/Power BI, SAS/SAS Viya, Microsoft Power Automate, Power Query, etc.
• Strong project management and communication skills.