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FIELD SUPPORT (Tangerang Raya / Parung Panjang / Bekasi)

Netciti Persada
Netciti Persada (Tangerang, Banten)
Banten, Indonesia 🇮🇩
Netciti Persada
PT Netciti Persada is the new Community Service Providers to provide high quality, affordable communication services to residential and business community. Netciti uses FTTH (Fiber to the Home) technology by deploying its wn fiber optic infrastructure in the community to ensure high bandwidth and high performance network. Netciti provide Triple Play Services consist of converged voice, video, data services and combine that with mobility to ensure complete communication services to the community. Netciti provide direct local support to its subscriber right here in the community so we can provide fast and reliable support to ensure low downtime and high enjoyment.

About this position

Field Support position in Tangerang Raya, Parung Panjang, or Bekasi requiring knowledge in fiber optic, networking, and telecommunication technology.

Responsibilities

• Installing and troubleshoot Telecommunication or Electrical Device.
• Installing and activated tv cable, internet, IP - phone, and CCTV.
• Visit and handle customer complain.
• Analyze and resolve service error.
• Ensure delivery service quality both internal team and external parties.
• Handle Service Level Management.

Requirements

• Candidate must possess at least Bachelor or Diploma Degree from Engineering (Electrical, Computer/Telecommunication) with GPA >3.
• Fresh graduate are welcome to apply.
• Having knowledge and good understanding in fiber optic, networking, installing and troubleshoot Telecommunication Device (switch, router, access point, modem, etc.).
• Own a motorcycle and C Driving License.
• Good understanding in Telecommunication Technology (internet, tv cable, and IP-Phone).
• Excellent interpersonal skill and communication with team.
• Willing to work in Tangerang Raya / Parung Panjang / Bekasi (or all city in Indonesia).
• Ready to join ASAP

Benefits

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Huneety A.I Salary Estimate
5,000,000 - 12,000,000 IDR per month