VP of Network and IT Support

บริษัท เมืองไทย แคปปิตอล จำกัด (มหาชน)-Muangthai Capital Public Company Limited

บริษัท เมืองไทย แคปปิตอล จำกัด (มหาชน)-Muangthai Capital Public Company Limited (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Muangthai Capital Public Company Limited is the largest Micro Finance company in Thailand, with accounts of more than 3,000,000 clients across the nation. We were found in 1992 in Phitsanulok and currently have more than 4,800 branches with a plan to expand to over 6,500 by 2023. Our products are such as motorcycle title loan, vehicle title loan, land title loan, personal loan, and latest nano finance. MTC’s recruitment policy is to hire staff of the highest caliber, on as wide a geographical basis as possible. Our core values articulate what we care about most. They help us become a better Micro Finance company for the people of Thailand. *IMPACT - We care to improve living standard of our clients. *INTEGRITY – We do what is right. *RESPECT- We care for our people, our clients, our partners, and our planet. *TEAMWORK – We work together to achieve our goals. *INNOVATION – We learn and adapt to find better ways of doing things.

About this position

Network & IT Support VP is responsible for IT strategic leadership, operation & maintenance management of the company’s network infrastructure and network security together with end point devices and IT service supports. This role involves innovation, planning, leading, overseeing, and improvement of network and IT support teams to ensure optimal performance, high availability, and strong security across on-premise and cloud networks and onsite and offsite locations. The potential candidate will drive team members with team spirit, service excellence, and safe culture.

Responsibilities

• Lead, and manage 3 teams with more than 20 staff to plan, implement, operate, maintain, change, fix issues, patch security issues, update version and improve IT networks and end devices across headquarter and nationwide branches and offices.
• Manage network systems including wire, wireless, SD-WAN, SASE, VPN, Load balancer, NG firewall, WAF, Cloud networking, Transit gateway and CDN.
• Manage end devices including Windows, Mac, Tablets, and peripherals i.e. printers, scanners by hardening security image, joining domains and network, software installation, servicing and supporting.
• Lead incident response, collaboration, and problem resolution including post-incident analysis and prevention.
• Initiate projects and budgets and propose to management to modernize technologies and ways of working to enhance user experience and efficiency.
• Budget planning, IT procurement, Inventory and asset management.
• Weekly and monthly management updates and reports.
• Supervise team and coordinate with IT Security, Risk Management, and Internal Audit to comply and maintain international standards, regulations, and auditing i.e. ISO27001, ISO22301, ISO9001, OIC, and Accounting Audit.

Requirements

• Bachelors degree or higher in Computer Engineering, Information Technology, or related fields with strong communication and leadership skills.
• Proven both technical experiences and team management in Enterprise, Consulting, or System Integrator environments are plus.
• Deep expertise in network technologies. Certified in leading network / devices vendors i.e. Cisco, Aruba, Palo Alto, F5, or Microsoft are advantages.