Agency Officer - Dealer Financing (Semarang)

Moladin (Semarang, Central Java, Indonesia)

Central Java, Indonesia

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

About this position

Agency Officer - Dealer Financing is responsible for leading a team, monitoring performance, and ensuring operational activities meet standards and targets in the financial technology industry.

Responsibilities

• Lead a team and monitor Third Party team's performance to ensure all standards and targets are met
• Responsible for overall Third party team operational activities from briefing to debriefing
• Manage overall team performance standards and compliance
• Liaise with trainer, supervisor, and management to increase collection rate of NPL late users
• Perform meeting with the management team to cover performance results and solution or action items

Requirements

• Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field
• At least 2 years of experience as a Supervisor or Team Leader
• Have a strong interest in the financial technology industry
• Possess experience in Agency Management (preferred)
• Exhibit effective coaching, facilitation, presentation, and team building abilities
• Proficient in Microsoft Office, Google Sheets, and Google Drive
• Demonstrate strong communication, investigation, and negotiation skills
• Attention to detail and showcase strong analytical skills
• Fluent in both Bahasa and English (preferably)