Service Administrative

Mettler Toledo (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

METTLER TOLEDO is a leading brand for Weighing instruments, Analytical instruments, Production scales & weighing solutions, Process Analysis instruments, and Product Inspection equipments. We are the world’s largest manufacturer and marketer of weighing application.

About this position

Service Administrative is responsible for managing and distributing information such as customer requests, certification, service tools, and spare-part storage, among the calibration in-shop team. Ensure all equipment calibration and verification schedules are maintained. Support the calibration in-shop team regarding operation administrative.

Responsibilities

Responsibilities:
• Provide administrative support on certification, service tools for calibration, spare-part storage to the calibration team.
• Cooperating with suppliers such as the express companies, center warehouse to ensure for goods or documents deliveries.
• Maintain clear, professional and empathetic communication with customers throughout the support process.
• Provide regular updates to customers regarding the status of their inquiries or issues.

Requirements

Qualifications:
• Bachelor’s degree in Business Administrative or any fields.
• Minimum 1 year of experience in Administrative.
• Good communication skills both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Customer-centric approach with a commitment to providing high-quality service.
• Ability to work independently and collaboratively in a fast-paced environment.