IT system Administrator (IT Support) Based in IE Bangpoo

Mega Lifesciences Public Company Limited

Mega Lifesciences Public Company Limited (Mueang Samut Prakan)

Samut Prakan, Thailand

Established in 1982, Mega Lifesciences public company limited is actively involved in helping millions of people have access to safe, effective, world class quality nutritional & herbal supplements, OTC and pharmaceutical products. From Thailand to the world, Mega is engaged in manufacturing, marketing, selling and distributing quality pharmaceutical, nutraceutical products and Fast Moving Consumer Goods (FMCG). Headquartered in Bangkok, we have our presence in more than 30 countries across the globe. At MEGA, We care for the customer – the doctor, the retailer & you. We care for “Human Wellness”; our first objective is to help people stay healthy. Our values are based on Truth, Trust, Respect and Freedom. Our way of life provides a learning environment wherein you change before you are forced to and help to build a Company that will live beyond each of us. We create value by marketing and selling medicines in developing countries. With two world class manufacturing facilities in Thailand and one in Australia, Mega operates over 30 countries employing 5,000 colleagues. At Mega you will drive your future and the future of this company.

About this position

Mega Lifesciences is looking for an IT System administrator to work closely with IT Director and IT manufacturing team in a fast-paced environment that will offer ample opportunities to learn and expand your experience and expertise.

Responsibilities

Your key responsibilities will be as below:
• Install and configure computer hardware, software, systems, networks, printers, firewalls, security measures, antivirus, and scanners.
• Monitor and maintain computer systems and networks.
• Proactively provide IT support requests via phone, email, or a ticketing system.
• Perform routine maintenance, system updates, and repair or replace equipment as necessary.
• Maintain IT documentation and assist in IT projects.
• Manage IT assets, including HyperV and Active Directory systems; regularly update usage data, track asset numbers, and maintain accurate records.
• Maintain software licenses, track renewals, and manage updates for essential software applications.
• Provide support for Microsoft O365, SharePoint, OneDrive, and related platforms; perform email backups for users.
• Manage the Microsoft 365 Admin Center and Exchange Admin Center.
• Perform LAN cabling, maintain network infrastructure, and install and manage IP phones within the organization.
• Coordinate with vendors for IT equipment claims and repairs.
• Provide technical support and training to users.

Requirements

Qualification & Experience:
• Bachelor’s degree in Information Technology, Computer Science, or a related field (fresh graduates are also welcome).
• At least 2 of experience in IT infrastructure and support functions.
• Proficiency with operating systems and common software applications.
• Strong knowledge of Windows, Microsoft Office 365, and basic networking.
• Familiarity with Active VPNs and remote support tools.
• Strong communication skills to interact with users of varying technical backgrounds.
• Problem-solving and communication skills.
• Relevant certifications are a plus.
• Good command of English, both spoken and written is an advantage.
• Willing to work at manufacturing site Bangpoo, Samutprakarn.