Service Engineer – Testing & Commissioning (VRF & Chiller)/วิศวกร

MD Consumer Appliance (Thailand) Co., Ltd.

MD Consumer Appliance (Thailand) Co., Ltd. (Chatuchak)

Bangkok, Thailand

Midea is one of over 10 brands within the home appliance business of Midea Group – a leading global high-technology company ranked #245 at 2021’s Global Fortune 500. Midea Group’s business goes beyond home appliances and comprises business pillars like HVAC, robotics and automation, smart home and IoT, as well as smart logistics and components. All businesses of Midea Group are striving for one credo: #HumanizingTechnology.

About this position

The Service Engineer – Testing & Commissioning (VRF & Chiller) is responsible for providing technical support for installation, commissioning, and maintenance of VRF and Chiller products, while also supporting the sales team and ensuring customer satisfaction.

Responsibilities

• Providing on-site or remote technical support for installation and commissioning of VRF & Chiller products and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories.
• Acts as Pre-Sales Service Engineer to support sales team and customers in on-site Installation & Commissioning as well hand-over all commissioning reports to After Sales Service team to deliver the service to the customers.
• Consulting with and advising customers on the best Pre-Sales & Post-Sales service solutions in accordance with standard processes, procedures and safety guidelines.
• Design flow chart control to coordinate between programmer and customer requirement for Temperature and humidity control room, Chiller plan management system and clean room.
• Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
• Identifying opportunities for the development of new service applications, equipment and methods.
• Some domestic travel will be required, as the role will require hands-on support at customer sites.

Requirements

• A bachelor's degree in engineering, Electrical, Mechanical or Air-conditioning is a plus.
• New graduate engineering background are welcome.
• 2 - 3 years of experience in commissioning & services of plant or Air-Conditioning system, working as service engineer, Project Engineer with Air-conditioning (air-cooled/water-cooled equipment), power quality, energy system is a plus.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of Air-conditioning (air-cooled/water-cooled equipment), power quality, energy system.
• Current engineering licenses valid in Thailand.
• Knowledge of MS Project, MS Excel, MS power point, MS word, MS Office.
• Ability to travel to domestic and/or international sites.
• Proven leadership skills, with a collaborative, solutions-oriented approach and strong communication skills.
• Good in English communication or Chinese communication.