Resident Service Agent Supervisor - Marriott Executive Apartments Sukhumvit 50&101
About this position
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
Responsibilities
• Create a safe work place
• Follow company policies and procedures
• Maintain confidentiality
• Protect company assets
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Process operational needs
• Address guest requests
• Complete reports
• Share highlights of the local area
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area
• Move about the space and do what needs to be done
• Stand, sit, or walk for an extended time
• Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested
Requirements
• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: No related work experience
• Supervisory Experience: No supervisory experience
• License or Certification: None