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Resident Service Agent Supervisor - Marriott Executive Apartments Sukhumvit 50&101

Marriott Executive Apartments (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Introduced in 1997 to the Marriott International portfolio, Marriott Executive Apartments is the company’s only corporate apartment brand designed to provide upscale residential living. Personalized service and the assurance of a Marriott experience allow guests to achieve what they need to in an environment that has all of the comforts of home. Marriott Executive Apartments provide the space, ambience and privacy of residential living – an apartment with a separate bedroom, technology and work space for productivity, full kitchens, and laundry facilities. Each property is influenced by local design elements and features state-of-the-art facilities and technology. Hotel services include on-site access to food and beverage, concierge and housekeeping service, and fitness facilities to support life’s routines. Regular social functions with staff and other guests allow expat residents to meet others and to more easily settle into their new surroundings. Marriott Executive Apartments properties consist of studio, one-bedroom, two-bedroom and three-bedroom apartments, and are all located internationally (outside of North America). They are designed for executive expats staying 30 or more nights, usually on a temporary assignment or relocation.

About this position

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

Responsibilities

• Create a safe work place
• Follow company policies and procedures
• Maintain confidentiality
• Protect company assets
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Process operational needs
• Address guest requests
• Complete reports
• Share highlights of the local area
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area
• Move about the space and do what needs to be done
• Stand, sit, or walk for an extended time
• Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested

Requirements

• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: No related work experience
• Supervisory Experience: No supervisory experience
• License or Certification: None