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Assistant Manager - Campaign Operation (1 Year Contract)

Makro PRO (Bang Kapi)
Bang Kapi
Bangkok, Thailand 🇹🇭
Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work. ข้อมูลบริษัทเพิ่มเติม

About this position

The Assistant Manager - Campaign Operation is responsible for planning, executing, and optimizing campaigns to enhance customer engagement and operational efficiency within a one-year contract.

Responsibilities

• Collaborate with the Category Manager to plan, create, and execute impactful campaigns, including item selection, deal structuring, and master list preparation.
• Manage end-to-end processes for uploading and maintaining campaign details in the system with precision and timeliness.
• Develop, implement, and optimize loyalty points programs to enhance customer retention and engagement.
• Coordinate ad hoc campaigns, ensuring alignment with business objectives and market trends.
• Oversee workflow management and process improvements for smooth campaign operations.
• Collaborate with internal and external stakeholders to ensure operational efficiency and the delivery of campaign objectives.
• Monitor and report on campaign performance and take actions real-time after consulting with Category managers.
• Lead the planning and execution of live-streaming events, ensuring seamless operations and maximum business objectives.
• Strategize and implement plans for new external sales channels, including onboarding, assortment planning, and alignment with overall e-commerce strategy.
• Drive cross-functional project management for external channel initiatives, ensuring timely implementation and measurable success metrics.
• Continuously evaluate and optimize sales strategies to maximize channel performance and customer satisfaction.

Requirements

• Candidates with 2-3 years of experiences.
• Any graduate with Bachelor in marketing, science, business, or engineering.
• Strong interest and experience in the e-commerce industry preferred.
• Strong organizational and project management skills with a detail-oriented mindset.
• Ability to handle multiple priorities and thrive in a fast-paced e-commerce environment.
• Excellent communication and collaboration skills to work across teams and stakeholders.