Assistant Manager – Regional Trainer (B2B Sales)

Makro PRO (Bangkok)

Bangkok

Bangkok, Thailand

Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work. ข้อมูลบริษัทเพิ่มเติม

About this position

The Assistant Manager – Regional Trainer (B2B Sales) is responsible for delivering training programs, developing training materials, monitoring performance, and coordinating training efforts across multiple locations within the assigned region.

Responsibilities

Training Delivery:
• Conduct in-person and virtual training sessions for employees across multiple locations within the assigned region.
• Train employees on company policies, operational procedures, product knowledge, customer service standards, and other relevant areas.

Program Development:
• Develop, adapt, and customize training programs to meet regional needs.
• Ensure training materials are aligned with company goals, culture, and compliance requirements.
• Incorporate innovative methods, such as e-learning tools, workshops, and simulations, to enhance training effectiveness.
• Ensure that training programs adhere to company standards, industry regulations, and compliance requirements.

Performance Monitoring:
• Evaluate the effectiveness of training programs by gathering feedback, assessing participant performance, and analyzing key performance indicators (KPIs).
• Collaborate with managers to identify skill gaps and recommend additional training or improvement plans.
• Improved sales performance align with company direction.
• Improved 9 cell tier for sales team.

Travel and Regional Coordination:
• Travel frequently within the region to deliver training sessions and observe on-site operations.
• Coordinate schedules and logistics for training events across multiple locations.

Collaboration and Reporting:
• Work closely with other trainers, HR, and management teams to align training efforts with business objectives.
• Prepare detailed reports on training outcomes, regional performance, and suggested improvements.

Requirements

Qualifications:
• Bachelor’s degree in education, human resources, business, or a related field (preferred).
• Experience in training, coaching, or a related field (3-5 years is typical).
• Familiarity with the company’s industry, products, and services is often required.
• Willingness to travel extensively within the region.
• Strong communication and presentation skills.
• Ability to engage and motivate diverse groups of learners.
• Knowledge of adult learning principles and training methodologies.
• Organizational and time-management skills for managing multiple training sessions and locations.
• Proficiency in learning management systems (LMS) and other training technologies.
• Analytical skills for assessing training effectiveness and identifying skill gaps.