Network Development & Operation Supervisor

Maka Motors (Jakarta Metropolitan Area)

DKI Jakarta, Indonesia

MAKA Motors is an electric vehicle startup focused on delivering electric motorcycles that meet the unique needs of Indonesian riders. With a strong emphasis on innovation and engineering excellence, MAKA Motors aims to redefine the electric motorcycle landscape by offering products that excel in durability, power, range, and affordability. The company's dedicated team of experts is committed to driving the adoption of electric mobility in Indonesia and contributing to a greener future.

About this position

MAKA Motors is dedicated to building the best electric motorcycles for Indonesian riders, focusing on local engineering and craftsmanship. The Network Development & Operation Supervisor will play a crucial role in the installation and management of fast charging stations.

Responsibilities

• Involving and assist with the project vendor sourcing and commissioning of fast-charging stations
• Monitoring SLA vendor fast charging installations and ensure its compliance with regulation
• Schedule and oversee routine maintenance and troubleshooting to minimize downtime by technical support staff and third party vendors
• Address customer inquiries and resolve technical or service issues promptly assist by technical support staff
• Work closely with other function for continuous product improvement
• Maintain detailed records of service requests, repairs, and solutions provided
• Create and update user manuals, technical guides, and FAQs

Requirements

• Bachelor degree of Management, Business Administration, or related field preferred. Equivalent experience will be considered
• 3-5 years of experience in operations management, Property Management preferably in the EV charging, renewable energy, start-up technology or utility sector
• Knowledge of handling the tenant relationship including vendor management
• Familiarity with charging station standards (e.g., SLO nidi)
• Have a K3 umum certification will be considered
• Proficient in using Microsoft office and excel
• Strong data entry skills, data analysis and data collection
• Knowledge and experience in team management