Retail Supervisor - Dept. Store (Fragrances)
Lux Asia (Indonesia) (Jakarta, Jakarta, Indonesia)
DKI Jakarta,
Indonesia
LUXASIA is the leading beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. LUXASIA has also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2000 talents across a growing footprint of 15 markets.
WHY JOIN US?
At LUXASIA, we believe that there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands in across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across Asia Pacific. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
Here are the Core Values that guide us:
• Respect – Treating everyone right and being inclusive
• Entrepreneurship – Running the business like it is our own
• Speed – Responding fast to circumstances and challenges
• Passion – Loving what we do
• Excellence – Doing our best
• Courage – Daring to try
• Transformation – Be Water, changing for growth and to be future-ready
JOIN US and let’s grow together.
About this position
LUXASIA is the leading beauty omnichannel distribution platform in Asia Pacific, partnering with over 120 luxury beauty brands. The Retail Supervisor will assist the Sales & Retail Operations Manager in overseeing store operations and achieving sales targets.
Responsibilities
• Sales Force Management by ensure that BAs follow the brand's image & sales ceremony through good customer service
• Initiate and execute local targets, commission and incentive programs to support the brand's budget commitment
• Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc)
• Ensure and enhance the brand's image through the right execution of the visuals, merchandising, BA grooming and POS activities
• Collaborate closely with marketing to develop effective in-store activations and mechanics to drive the brand's business and also provide regular constructive feedback of what may help to drive the brand further in terms of customers recruitment, conversion and retention
• Train and ensure the proper execution of sales tracking in-store via WinPOS where it exists or manually otherwise
• Manage Mystery Shopper project by ensure close follow up on action plans in order to improve brand's KPIs of assigned counters
Requirements
• At least 3 years' experience in Beauty Retail
• Experience within retail of service sectors or cosmetics industry preferred
• People oriented, highly self-motivated and able to articulate business objectives in a compelling manner
• Self-motivated & able to work independently