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Duty officer (Flight Operation)

LSG Sky Chefs
LSG Sky Chefs (Bang Phli)
Samut Prakan, Thailand 🇹🇭
LSG Sky Chefs
LSG Sky Chefs is the world’s largest provider of airline catering and in-flight solutions and part of Lufthansa German Airlines. These include airline catering, in-flight equipment and logistics as well as the management of on-board service and in-flight retail. The group is also the industry leading expert in managing the in-flight service supply chain for several airlines. LSG Sky Chefs partners with more than 300 airlines worldwide and operates some 200 customer service centers in 52 countries, producing around 405 million airline meals a year.

About this position

The Duty Officer (Flight Operation) is responsible for ensuring the highest standard of catering service by liaising with customers and various departments, managing airline contract changes, and overseeing staff operations.

Responsibilities

• Liaise closely with customers and concerned departments to provide highest standard and the best catering service.
• Familiar with all airline's standards and requirements.
• To ensure any changes requirement of airline contracts are immediately respond to the related parties and well manage.
• Answers telephone calls and mark down all requirements on log-book and inform responsible persons.
• Liaise with kitchen regarding specialist meal, flight delays or menu changes.
• Ensure all supervisors report to duty as per roaster.
• Communicate with customers in all catering requirements.
• Other assignment by supervisor.

Requirements

• Bachelor's degree in Aviation Business Management, Logistic or related.
• At least 2 years of experience in flight operation.
• Good command in English is a must.
• Customer focus with ability to communicate to all level.
• Able to supervise to staff.
• Willing to work as a shift duty and over time.

Benefits

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Huneety A.I Salary Estimate
21,000 - 60,000 THB per month