Content Analyst

LSEG (London Stock Exchange Group) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management. As global leaders in financial indexing, benchmarking and analytic services, we offer unrivalled access to international capital markets. Our high-performance technology solutions enable companies worldwide to access funds for growth and development. And with our Data & Analytics, Capital Markets and Post Trade divisions, we provide a comprehensive, integrated suite of trusted financial market infrastructure services that help our customers pursue—and achieve—their ambitions. You can count on our open access model for unparalleled partnership, flexibility, stability, and support across all of our businesses. That’s how we make a difference— ensuring people can meet their potential—worldwide.

About this position

The Content Analyst role involves assisting in the resolution of client data issues, sourcing and curating content from financial documents, and ensuring the quality and integrity of data across Lipper content sets and products.

Responsibilities

• Assists in the resolution of client data issue cases and holds responsibility for sourcing, collecting, curating content from financials documents / instruments / feed sources across Lipper content sets and products / services.
• Actively participate in the acquisition, creation, calculation, maintenance and quality assurance of Lipper service results, as well as coordinating and implementing ad hoc product delivery projects.
• Supports in resolving client cases by fixing the data integrity, missing data and other similar issues efficiently.
• Processes data in an accurate and timely manner using the knowledge of the tools and financial markets.
• Uses the approved sources to identify the data, convert / make valuable contributions to the data, or use the data as is defined in the collection policy.
• Communicates and collaborate with different teams where required to support sourcing and collection of data efficiently.
• Adheres to the quality metrics and prioritises activities to support business and customer requirements.
• Supports specific projects assigned and meets or exceeds the metrics defined.
• Suggests process improvement ideas to improve efficiency and customer experience.

Requirements

• Excellent communicativeness and interpersonal skills to accomplish various tasks.
• Excellent attention to detail and able to prioritize workload and handle unexpected events.
• Strong interpersonal, analytical, and problem-solving skills.
• Excellent time management skills to meet targets in a multi-task environment.
• Ability to handle change and challenge existing working patterns and processes.
• A delivery focused mentality with manifested achievements.
• Understanding of all critical asset static data and master information requirements.
• A structured approach to working methods including expertise in crafting and implementing controls and day to day procedures.
• Excellent internal and external client service focus experience and skills.
• Team orientated and focused.