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Team Manager

Louis Vuitton (Thailand)
Louis Vuitton (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Louis Vuitton (Thailand)
For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own

About this position

As a Team Manager, you will be an ambassador of the Brand, leading and coaching your team, building Client relationships, and ensuring the highest level of Client experience is delivered.

Responsibilities

• Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes.
• Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans.
• Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager.
• Set individual and team goals; proactively assess and manage performance against expectations.
• Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
• Support the team in building long term Client relationship, leveraging the different clienteling tools.
• Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations.
• Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training).
• Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team.
• Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation.
• Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase.
• Build and develop own Client portfolio.
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved.
• Ensure policies, Brand standards and grooming guidelines are communicated and implemented.
• Support Operations team in inventory management.
• Support Store Manager in staff planning (workforce management).

Requirements

• Role Model / Coach on the 4 Louis Vuitton Attitudes: Curiosity, Empathy, Agility, Commercial Mindset.
• Passion for the Brand.
• Management Skills Leadership Responsibility & Ownership Interpersonal Skills Professional Attitude.
• Proficiency in Thai and English are required.