Department Manager - Software QA

Lotus's (Bueng Kum)

Bueng Kum

Bangkok, Thailand

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communities. We serve customers through our network of more than 2,000 stores nationwide and online platforms, with more than 10.8 transactions made per week. We strive to cater to the ever-changing lifestyles of our customers, with a goal to deliver convenience and a seamless shopping experience anywhere anytime.

About this position

The Department Manager - Software QA is responsible for overseeing quality assurance processes, collaborating with cross-functional teams, and implementing effective testing strategies and automation.

Responsibilities

• Deal with cross-functional teams on daily basis.
• Be able to handle large/complex products, or involve in 3-party integration.
• Define test strategy based on requirements, resources, information and timeline.
• Come up with a solution about the loopholes/problems you are seeing in current processes.
• Decide on matrices which should be maintained so that testing progress can be effectively tracked.
• Help team members by guiding them about how to efficiently test.
• Help/start implementing test automation and train/mentor junior team members for the same.

Requirements

• Bachelor's in Computer Science or related field.
• 6+ years proven ability to effectively interact and collaborate with cross-functional teams on a daily basis, ensuring smooth communication and project alignment.
• Proficient in establishing key metrics to track testing progress, ensuring transparent and effective reporting of QA activities.
• Experience in guiding team members on efficient testing practices, alongside leading the implementation of test automation and mentoring junior team members in automation techniques.
• Good English proficiency