Department Manager, Product Owner – Support Financial System

Lotus's (Bueng Kum)

Bueng Kum

Bangkok, Thailand

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communities. We serve customers through our network of more than 2,000 stores nationwide and online platforms, with more than 10.8 transactions made per week. We strive to cater to the ever-changing lifestyles of our customers, with a goal to deliver convenience and a seamless shopping experience anywhere anytime.

About this position

The Department Manager, Product Owner – Support Financial System is responsible for understanding business needs, managing IT project portfolios, and driving solutions in the finance area while supporting the growth of the technology team.

Responsibilities

• Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
• Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
• Identify problem/challenge and recommend right solution/workaround solution
• Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required
• Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
• Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm
• Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
• Support the Lead Growing the technology team both business/technical knowledge

Requirements

• Bachelor's Degree in Computer Science or Engineering or Accounting IT
• 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.)
• Call handling experience in project management and development lift cycle experience
• Good Microsoft Office skills (Excel, Word, PPT)
• Excellent English skill
• Project management and communication skills
• Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill
• Ability to prioritize and execute in high-pressured environment
• Strong ability to analyze user requirements, make recommendations and implement solution
• Strong problem solver with ability to lead the team to push the solution and progress
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas – loves and embraces change