Department Manager – Operations Development

Lotus's (Bueng Kum)

Bueng Kum

Bangkok, Thailand

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communities. We serve customers through our network of more than 2,000 stores nationwide and online platforms, with more than 10.8 transactions made per week. We strive to cater to the ever-changing lifestyles of our customers, with a goal to deliver convenience and a seamless shopping experience anywhere anytime.

About this position

The Department Manager – Operations Development is responsible for collaborating with various teams to enhance production processes, provide training, and manage budgets related to process development.

Responsibilities

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.

Requirements

• Bachelor’s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.