Assistant Manager - Retail Commercial Delicatessen

Lotus's (Bueng Kum)

Bueng Kum

Bangkok, Thailand

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communities. We serve customers through our network of more than 2,000 stores nationwide and online platforms, with more than 10.8 transactions made per week. We strive to cater to the ever-changing lifestyles of our customers, with a goal to deliver convenience and a seamless shopping experience anywhere anytime.

About this position

The Assistant Manager - Retail Commercial Delicatessen is responsible for driving customer loyalty through strategic buying and supplier management, ensuring product quality, and achieving financial KPIs.

Responsibilities

• Ensuring your buying area has a long term customer led plan, which drives customer loyalty. You will use insight tools to analyze and understand performance issues and opportunities. You will develop plans to deliver category strategy.
• Supporting your departments range strategy to implement a customer focused range which delivers financial KPIs. Source innovative product to deliver insight led ranges across channels, regions and affluence levels to support the category strategy.
• Build & manage supplier relationships through a supplier strategy to develop a market leading buy, move and sell plan aligned to the customer plan and category strategy. Identifying and assessing new suppliers to deliver market leading product innovation as well as building long term supplier partnerships.
• Work with suppliers and quality team to ensure product quality is achieved and maintained.
• Understand the bakery operation process and have depth technical knowledge related to Bakery products in order to collaborate with Store operation effectively.
• Supporting my department’s sell plan to deliver trade, promotions, events exceeding KPI forecasts and drive footfall.
• Forecasting and managing my budgets effectively. Delivering my team’s sales and quantum profit budget, market share and out performance targets. Negotiate with supplier partners to deliver market leading product costs and investment in line with Tesco Buying model.
• Conduct regular store/website visits to understand how my ranges have landed either in store or online, keeping abreast of competitor and category developments to inform future range development.
• Following our Business Code of Conduct and always acting with integrity and due diligence.

Requirements

• Bachelor’s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 5 years Commercial buying experience with retail business with having direct experience in Fresh Processed Food especially Processed and Convenience Food would be a BIG PLUS.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Category management.
• Data Analysis and Report preparation.
• Range and trade planning.
• Microsoft Excel.