Beauty Advisor

L'Oréal (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Discover L'Oreal...the world leader in beauty products, a range of international brands, unique in the world of beauty, supported by cutting edge research. Asia is the fastest growing region. In Thailand, L'Oreal's activities began in 1992. Today, we distribute 22 cosmetic brands via 4 different distribution channels and employ more than 600 staff members. To continue our rapid expansion, we are looking for qualified individuals to join our dynamic team.

About this position

The Beauty Advisor is responsible for generating sales, ensuring customer satisfaction, and maintaining store readiness while adhering to brand standards and procedures.

Responsibilities

• Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
• Follow Brand standard service and selling steps to ensure customer satisfaction.
• Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
• Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
• Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
• Active on social : BA Formal account for Product & Brand content.
• Responsible to acknowledge/record all customer complain and issues.

Requirements

• Minimum of 2 years experience as Beauty Advisor OR Bachelor degree new graduate, Retail/ Call Centre/e-commerce experience.