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Customer Service Officer

Lixil (Thailand) Public Company Limited (Din Daeng)
Bangkok, Thailand 🇹🇭
LIXIL Corporation is one of the largest companies in the building materials and housing equipment industry, with its sales of over USD 13 billion and employees of approximately 60,000. With a headquarter in Tokyo, Japan, there are more than 17 regional offices, 83 branches, 287 sales offices, and 44 production sites for domestic sales and production under LIXIL across Asia Pacific, Europe, North America, and Middle East.

About this position

This position is responsible for operating the full cycle of area accounts assignment in order processing to SAP and service customers to reach highest service satisfaction.

Responsibilities

Responsibilities:
• Responsible in the full cycle of order processing input to SAP correctly in terms of Accounts assignment
• Manage the Backlog clearing and OTIF delivery arrangement
• Improve customer satisfaction
• Provide Fill rate performance report

Requirements

Qualifications and Requirements:
• Discipline in Bachelor or higher degree in Business Administration or related fields
• At least 1-3 years experience in Customer Service operation with strong track recorded in the market
• Able to communicate in English
• Computer literacy, SAP would be an advantage
• Service minded, well-organized, work under pressure with “Can do” attitude
• Computer literacy, SAP would be an advantage

Benefits

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Huneety A.I Salary Estimate
20,000 - 35,000 THB per month