Teknisi Network Operations Center (NOC)

Lintasarta (Jakarta Metropolitan Area)

DKI Jakarta, Indonesia

Lintasarta is an Information and Communication Technology (ICT) total solutions company founded in 1988. We have enabled companies to grow beyond their capabilities regarding digital transformation. For over three decades, we have become a pioneer in many services for all industry segments, including finance, resources, government, manufacturing, services, trading/distribution, etc. We are proud to serve more than 2.400 corporate clients and we will continue evolving to keep delivering services and solutions in each industry. We are supported by certified experts and local support that encourage our growth to enhance businesses and government performance in accelerating digital transformation. The challenge upon us is unforeseeable, but our commitment to bring connectivity and empower people and the nation remains steady. Lintasarta #EmpoweringYourFuture

About this position

Teknisi Network Operations Center (NOC) bertanggung jawab untuk memastikan operasi jaringan di lingkungan Datacenter berjalan dengan baik selama 24 jam sehari, 7 hari seminggu.

Responsibilities

• Daily operation network on Datacenter (DC2) environment and make sure running properly on 7*24 hours
• Monitoring all connection (private & public connection) running properly; connection between network devices, connection between Datacenter/ Local Loop, IPLC and BGP Internet connection
• Monitoring all device network running on health surveillance
• Provide daily monitoring checklist base on DANA checklist provide
• Response alarm on Network monitoring system and resolved the alarm/problem
• Response email and alarm alert on group chat
• Open trouble tickets to provider and partners if there any problem on device, public connection BGP internet, Local Loop, and IPLC also monitoring progress of the ticket
• Troubleshooting, maintenance, installs & configure new network device, configure new connection on Infrastructure Datacenter
• NOC staff escalate to NOC leader and DANA Leader if there any problem and not solved based on DANA escalation Metrix

Requirements

• Minimum Diploma/bachelor's degree from Informatics Engineering, Computer Science, or equivalent discipline
• Able to understand and speak in English /English literacy (preferably)
• Have experiences and willing to work on shifting working schedule
• Have good concept for OSI End-to-End Communication Layer & TCP 3-way handshake flow
• Have knowledge Routing protocol (BGP, OSPF, ISIS, MPLS and etc)
• Have knowledge IPSec, QoS, VLAN, STP, Monitoring tools, cacti, smokeping, solarwind etc
• Have knowledge Load Balancing switch and familiar with Huawei & Cisco product (NE40E-X8A, CE6851-HI-B-B0A and USG6650-AC)
• Have professional certification minimum HCIA, CCNA, JNCIA or MTCNA CCNP that are still active and valid
• Having experience min 3 years as Technical Engineer or related position