Security Device Engineer (Project-Based)

Lintasarta (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Lintasarta is an Information and Communication Technology (ICT) total solutions company founded in 1988. We have enabled companies to grow beyond their capabilities regarding digital transformation. For over three decades, we have become a pioneer in many services for all industry segments, including finance, resources, government, manufacturing, services, trading/distribution, etc. We are proud to serve more than 2.400 corporate clients and we will continue evolving to keep delivering services and solutions in each industry. We are supported by certified experts and local support that encourage our growth to enhance businesses and government performance in accelerating digital transformation. The challenge upon us is unforeseeable, but our commitment to bring connectivity and empower people and the nation remains steady. Lintasarta #EmpoweringYourFuture

About this position

The position involves handling basic monitoring and troubleshooting of security cases, providing operational support, and ensuring compliance with security protocols.

Responsibilities

• Responsible for handling basic monitoring and troubleshooting of various security cases.
• Responsible for providing day-to-day operational support for changing basic configuration & creating security report to ensure compliance & protection of security devices.
• Ensure compliance to SLA.
• Respond incident, change request tickets, and ensure regular update to tickets is being performed.
• Escalate to L2 Security Engineer that has been categorized as actionable to be escalated.
• Willingness to work in 24/7 shifts environment.

Requirements

• Bachelor's degree in Computer Science, Information Security, Telecommunication, Informatics Engineering or related field.
• Practical experience or basic understanding of information security principles and best practices.
• Basic knowledge of CheckPoint Firewall, Cisco ASA/Firepower, FortiGate, TrendMicro DDI and TPS.
• General analytical skills to troubleshoot security problem for various security devices.
• Strong communication skills, both oral and written, to interact with internal and external teams.
• Ability to work independently and in a team.
• Good time management & discipline with time.
• Basic system administration skills and understanding of security tools such as Firewalls, IPS, TPS, DDI.
• Security certifications (CCNA Security, FCA, CCSA, Deep Discovery Professional, or equivalent associate level certification) will be preferred.
• Experience min. 1 year in Network/Cybersecurity.