NOC Leader (Project Based)

Lintasarta (Cibitung, West Java, Indonesia)

West Java, Indonesia

Lintasarta is an Information and Communication Technology (ICT) total solutions company founded in 1988. We have enabled companies to grow beyond their capabilities regarding digital transformation. For over three decades, we have become a pioneer in many services for all industry segments, including finance, resources, government, manufacturing, services, trading/distribution, etc. We are proud to serve more than 2.400 corporate clients and we will continue evolving to keep delivering services and solutions in each industry. We are supported by certified experts and local support that encourage our growth to enhance businesses and government performance in accelerating digital transformation. The challenge upon us is unforeseeable, but our commitment to bring connectivity and empower people and the nation remains steady. Lintasarta #EmpoweringYourFuture

About this position

Lintasarta is a leading Indonesian telecommunications and IT solutions provider, specializing in business-to-business (B2B) services. Founded in 1988, the company offers a wide range of services, including data communication, networking, cloud computing, and managed services. Lintasarta primarily focuses on providing end-to-end solutions for enterprises, government agencies, and other organizations, helping them with their digital transformation needs.

Responsibilities

• Manage NOC staff on daily operation (create schedule shifting and make sure rolling shift NOC running properly)
• Create MOP (Method of Procedure) for each activity (troubleshooting, maintenance, installation new device, new configuration, etc. on Datacenter Environment) based on the requirement of Network team
• Create activity report (Testing, Maintenance and Improvement)
• Create incident report for each problem on Network Datacenter and Update documentation network
• Create weekly report IDC-Network Datacenter and sent to Network leader
• Escalation to NOC Expert & Network leaders base on Escalation Metrix
• Review and advice NOC Leader on MOP (Method of Procedure) process
• Coaching NOC team on technical skill base on requirement Network team
• Response Network team on improvement Network environment
• Collaborate with IDC-Network on Troubleshooting, Maintenance and Improvement (configure new device & new connection and expansion network etc.)
• Escalation to Network leader base on Escalation Metrix

Requirements

• Bachelor Degree from Informatics Engineering, Computer Science, or equivalent discipline
• Have good communication skill, organizational, strong on analytical and technical skills
• Expert on network design, concept and implementation
• Expert on Routing protocol (BGP, OSPF, ISIS, MPLS and etc)
• Expert on IPSec, QoS, VLAN, STP, Firewall, WAN Optimization, WAF & DDOS
• Expert on Load balancing traffic, failover concept and implementation on Huawei & Cisco device (NE40E-X8A, CE6851-HI-B-B0A and USG6650-AC and C800, etc)
• Advice on security on Network security DDoS protection & Web Application Firewall cloud software solution.
• Having minimum Certification HCIE, CCIE, JNCIE or CCNP. Noted: Certification must be valid & active
• Having experience min 7 years in the same field