Senior Fleet Operations Executive (1-year contract)

LINE MAN Wongnai (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties.

About this position

We are seeking a dynamic and results-oriented Fleet Operations Executive to join our team. In this role, you will be responsible for optimizing our fleet operations, ensuring effective communication within the team, and supporting sales campaigns. You will play a pivotal role in enhancing our fleet's efficiency and driving business growth.

Responsibilities

Fleet Operations:
• Set up and manage communication tools and platforms to facilitate efficient coordination among fleet operators, dispatchers, and support teams.
• Develop and implement key performance indicators (KPIs) to measure the effectiveness of communication channels.
• Analyze data to identify opportunities for improvement in fleet operations and communication.
• Collaborate with maintenance teams to ensure vehicles are in optimal condition.

Driver Engagement:
• Build and maintain strong relationships with drivers through regular communication and feedback mechanisms.
• Conduct surveys and interviews to gather insights into driver needs and satisfaction.
• Identify and address driver concerns to improve morale and retention.

Cross-Functional Collaboration:
• Collaborate closely with fleet performance, marketing, and technical teams to ensure alignment of goals and objectives.
• Coordinate with third-party vendors to optimize fleet operations.

Campaign Support:
• Support sales campaigns by providing operational insights and data.

Requirements

• Bachelor's degree in business administration, logistics, or a related field.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Proficiency in using communication tools and platforms.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong project management skills.

It’d be Great if you have:
• Experience in the transportation or logistics industry.
• Knowledge of GPS tracking systems and fleet management software.
• Experience with data analysis tools such as Excel, or Google Sheets.