Credit Control & Collection Admin (1-year contract)(LINE Pay)

LINE MAN Wongnai (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties.

About this position

LINE Pay is seeking a Credit Control & Collection Admin for a 1-year contract to manage delinquent accounts and ensure timely collections while adhering to company policies.

Responsibilities

• Manage delinquent accounts as assigned to meet monthly collection target
• Inform customers overdue payment information
• Negotiate with customers on collection activities
• Keep tracking delinquent accounts to payoff as committed
• Record collection activities and call logs on the system timely
• Handle customers' questions or complaints
• Strictly comply with the company policies/SOPs

Requirements

• Bachelor’s Degree in Finance, Economics, Business Administration or related field
• Negotiation skill and ability to work under high pressure
• Basic computer skills, i.e. Microsoft Word, Google Sheet
• Debt collection or call center experience of more than 1 year is a plus
• Knowledge of relevant legal requirements is a plus