Key Account Manager

LESCHACO (Khlong Toei)

Bangkok

Bangkok, Thailand

Leschaco (Thailand) Ltd. is a Global Freight Forwarding Company with a worldwide network, offering complete logistic solutions including trucking (general cargo and heavy lifts) air and sea freight, customs clearance (including consultancy services) and warehousing, for import and export shipments. Our company thrives on the commitment of every single employee. Relations with our staff are characterized by mutual recognition and respect. Highly committed and motivated employees who are well qualified for their work are the prerequisite for our customer-oriented business in a dynamic international environment. This is a key part of our corporate culture and a basic requirement for our sustained economic success – worldwide. We are pleased to announce that Leschaco Thailand has been certified as Top Employers in 2023. The recognition ouf our people practices is a sign of our commitment to building a great place to work.

About this position

The Key Account Manager is responsible for developing and implementing account plans for key accounts, ensuring good contractual performance, and driving business growth through various strategies.

Responsibilities

• Develop and implement account plans for key accounts
• Develop the budget of the key accounts at regional and/or country level maintaining a healthy pipeline
• Ensure good contractual performance of key accounts
• Identify growth opportunities, ensure alignment of key accounts with global/regional strategy
• Be the commercial liaison with the customer and its primary contact
• Gather customer and market information to define customer strategies
• Work on regional client initiatives and the implementation of the regional / global account plan
• Collect relevant information about sourcing events (RFQ/RFP)
• Prepare and/or update SOP's & SLA's, with operations, products and sales support roles
• Drive business growth through upselling and cross-selling
• Negotiate contracts and pricing agreements
• Provides service requirements based on direct customer feedback to assist in vendor qualification and selection
• Provides commercial feedback for pricing / rate negotiation with vendors
• Any special assignment by superior

Requirements

• Bachelor’s degree or Higher in related fields
• 5 years of working experience in the same field
• Good experience in Sea freight & Customs Import / Export Clearance process
• Excellent knowledge in Customer Service and highly service minded mentality
• Excellent command of English spoken and written
• Able to analyze data, statistics and translate results into better solutions
• Computer skills with Microsoft Office
• Able to multitask, prioritize, and manage time efficiently