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Key-Account-Manager:in

LESCHACO - Lexzau Scharbau GmbH & Co. KG (Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
The Leschaco Group is a global logistics service provider that combines Hanseatic tradition with cosmopolitanism and a spirit of innovation. “Experienced. Dedicated. Customized.” This is a fitting summary of the company’s philosophy: Based on decade-long experience teams of specialists set up customized solutions. The company was founded under the name of Lexzau, Scharbau in Hamburg in 1879 by Wilhelm Lexzau and Julius Scharbau. Since 2021, Constantin Conrad and Charlotte Palermo have been part-owners of the Leschaco Group. Following the death of Jörg Conrad in October 2022, Constantin Conrad took over the role as CEO. Today the owner-managed medium-sized family business with 92 own offices in more than 24 countries is there for its customers worldwide. The own network is further strengthened by selected agents all over the world. We are where the industry and the trade need us. From the Bremen headquarters our employees spread the company’s values: a sustainable orientation towards the needs of the customers, an international presence, a strong quality awareness, and high demands on the own work and on the work of the carefully selected service providers. In our comprehensive logistics solutions from one source this is demonstrated, among other things, by the high process transparency, made possible by uniform IT frameworks worldwide. Leschaco is active in the fields of sea- and air freight, tank containers as well as contract logistics. With our worldwide logistics solutions, we are a reliable partner of leading companies in the machinery and plant engineering industry, automotive industry, chemical industry and associated sectors, consumer goods, and pharmaceuticals.

About this position

The Key Account Manager is responsible for developing and implementing account plans for key accounts, ensuring good contractual performance, and driving business growth through various strategies.

Responsibilities

• Develop and implement account plans for key accounts
• Develop the budget of the key accounts at regional and/or country level maintaining a healthy pipeline
• Ensure good contractual performance of key accounts
• Identify growth opportunities, ensure alignment of key accounts with global/regional strategy
• Be the commercial liaison with the customer and its primary contact
• Gather customer and market information to define customer strategies
• Work on regional client initiatives and the implementation of the regional / global account plan
• Collect relevant information about sourcing events (RFQ/RFP)
• Prepare and/or update SOP's & SLA's, with operations, products and sales support roles
• Drive business growth through upselling and cross-selling
• Negotiate contracts and pricing agreements
• Provides service requirements based on direct customer feedback to assist in vendor qualification and selection
• Provides commercial feedback for pricing / rate negotiation with vendors
• Any special assignment by superior

Requirements

• Bachelor’s degree or Higher in related fields
• 5 years working experience in the same field
• Good experience in Sea freight & Customs Import / Export Clearance process
• Excellent knowledge in Customer Service and highly service minded mentality
• Excellent command of English spoken and written
• Able to analyze data, statistics and translate results into better solutions
• Computer skills with Microsoft Office
• Able to multitask, prioritize, and manage time efficiently