Commercial Excellence

Lazada Group (Indonesia) (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

We are seeking a passionate Commercial Excellence Specialist to support the growth and development of our employees. As an CE/L&D Specialist, you will play a crucial role in helping individuals enhance their skills and knowledge. Strong communication skills are essential in effectively guiding employees through their learning journey. If you have experience in designing e-learning courses and managing budgets, we would be thrilled to meet you. By providing training and development opportunities, you will contribute to our company’s success and ensure that our employees are equipped with the necessary skills to excel in their roles. Join us in fostering a culture of continuous learning and professional growth.

Responsibilities

• Drive the creation & implementation of programs & initiative to further build our Commercial Capabilities
• Developing and implementing learning strategies and programs
• Designing e-learning courses, career plans, workshops and other trainings
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Assess the success of development plans and help employees make the most of learning opportunities
• Collaborate closely with regional/ local commercial team leaders to optimize way of working, drive efficiency, and enhance overall performance effectiveness.
• Facilitate communication and coordination between different departments to streamline processes and achieve common goals effectively.

Requirements

• 5+ years, ideally in Learning & developments with at least 2 years’ experience managing a team
• Good problem solving mindset
• Proven organization skill & details to attention
• Current knowledge of effective learning and development methods
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting
• Proficient in MS Office and Learning Management Systems (LMS)
• Excellent communication and negotiation skills; sharp business acumen
• Demonstrated ability in sales operations/ commercial excellence, preferably in the e-Commerce / Retail industry
• Excellent communication and social skills, with the ability to collaborate effectively across teams with varied strengths and cultures.