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Supervisor, Hub-Samut Prakan

Lazada (Thailand) (Samut Prakan, Samut Prakan, Thailand)
Samut Prakan, Thailand 🇹🇭
Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

Lazada Express is seeking a Supervisor/Senior Supervisor for its Hub team to ensure excellent service delivery and sustainable customer loyalty while achieving business goals.

Responsibilities

Responsibilities
• Planningo Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume.
• Reportingo Working closely with Hub Manager on matters related to hub operations.
• Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
• Analyzingo Analyze issues & work closely with Hub Manager for corrective & preventive solutions.
• Optimizingo Manage hub operational processes in terms its performance, compliance & optimizing its processes.
• Complianceo Monitor & ensure full compliance of hub operational policies & processes.

Requirements

Requirements/Qualifications(must have):
• Diploma graduation at least
• At least 3-5 years of work experience
• Experience in warehouse, logistic, freight forwarding or related field is a plus.
• Hard working person with integrity
• Able to work in shift, 6 days a week
• Proven clear record of criminal check