Regional Top Account Senior Analyst/Associate

Lazada (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

Regional Top Account team overlooks and steers all top seller programs for sellers of all sizes; from setting up regional frameworks to end-to-end management of programs. This role will report directly to the Program Leads to execute operational tasks required of each seller program.

Responsibilities

• Own end-to-end seller program operations i.e. following up with relevant stakeholders, data cleaning and inputs, managing seller lists
• Seller target setting - Support and help facilitate target setting and approval processes for commercial team
• Program seller list - Manage program seller list, processing change requests from relevant stakeholders and updating all the required data tables and dashboards in an efficient and orderly manner
• Manage permissions – manage permissions list of commercial team/relevant stakeholders to dashboards and other internal tools
• Data management – support in various data tasks from maintaining input trackers from commercial team, collating and cleaning data inputs, and organizing data
• Program seller performance - Extract seller performance data based on a given set of instructions for quarterly business reviews, marking out poor performers that are below certain benchmark
• Other support tasks - Help ensure all SOPs are followed by relevant stakeholders, help troubleshoot any issues faced by local/regional teams

Requirements

• 2-3 years of professional working proficiency of Microsoft Excel – is able to analyze data and discern insights
• Strong business acumen and problem solving skills – is able to solve problems independently
• Detail oriented – is able to work meticulously without any errors