Product Operations, Homepage

Lazada (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

The Product Operations role focuses on collaborating with various teams to enhance homepage performance, drive user growth, and improve the overall customer experience.

Responsibilities

• Work closely with Homepage Product Managers, to break-down homepage targets, operation strategies, and develop operating framework for initiatives related to user growth, content operation, product operation.
• Drive feature release and lead continuous performance improvements, by translating data into actionable insights, and sharing best practice across ventures.
• Monitor key performance indicators (KPIs) related to homepage product performance, such as click-through rates, conversion rates, and revenue.
• Collaborate closely with merchandising, marketing, and design teams to align on promotional activities, seasonal campaigns, and brand initiatives.
• Provide feedback and suggestions to improve the user interface and overall customer experience on the platform.

Requirements

• Bachelors Degree in a relevant field of study.
• Work experience in eCommerce or Retail industry. Have relevant experience in product operation, or content operation, category operation are highly preferred.
• Excellent user experience design sense and skills, unique and keen understanding of user requirements.
• Be curious about products, have a strong sense of responsibility, good teamworker, have good communication and coordination skills, and be able to withstand pressure.