Key Account Manager-Lazada-Thailand-Key Account-KA-Health & Beauty

Lazada (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

The Key Account Manager for Lazada Thailand in the Health & Beauty category is responsible for managing and developing key accounts to ensure growth and high customer satisfaction.

Responsibilities

• Manage and develop a portfolio of key accounts in the Health & Beauty category, ensuring growth and high customer satisfaction.
• Develop and implement account strategies to achieve sales targets, order and buyer growth of sellers in portfolio – including identifying growth opportunities and devising key actionable plans for sellers in the portfolio.
• Execute tailored strategies, including barter programs and seller specific investment initiatives, to maximize growth opportunities and enhance seller success.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Negotiate contracts, pricing, and terms to secure business and maintain competitive positioning in the market.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to Key Brands and Buyers.
• Perform in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Monitor account performance, address issues promptly, and provide regular reports to stakeholders.
• Act as a trusted advisor and advocate for Key Brands and SMEs, understanding their business needs and advocating for their needs within the company and championing their success at every opportunity.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in key account management, Retail (Offline/Online) preferably in the e-commerce or Health & Beauty industry.
• Excellent interpersonal and negotiation skills, with the ability to build strong relationships.
• Strong analytical skills to interpret data and make strategic decisions.
• Fluent in Thai and English, with excellent written and verbal communication skills.
• Attitude: Highly driven and motivated to drive impact and change, positive attitude and desire to learn and grow, strong ownership and adaptable to a fast-paced environment.