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Key Account Manager-FA

Lazada (Thailand)
Lazada (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Lazada (Thailand)
Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

The e-commerce key account manager is responsible for championing the success of local SMEs sellers on the Lazada platform by leveraging technology and innovative tools to drive sales and advertising revenue growth.

Responsibilities

• Manage a diverse portfolio of 25-35 local Key Brands and SMEs sellers, fostering strong relationships and providing dedicated support.
• Strategically guide Key Brands and SMEs sellers to achieve sustainable growth on the Lazada platform, leveraging technological resources and innovative solutions.
• Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
• Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to Key Brands and SMEs partners and buyers.
• Act as a trusted advisor and advocate for Key Brands and SMEs, advocating for their needs within the company and championing their success at every opportunity.

Requirements

• Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive 'can-do' attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with Brands, SMEs partners and internal stakeholders.