Brand Campaigns Operations Associate-Bangkok

Lazada (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

About this position

The Brand Campaigns Operations Associate will be responsible for executing campaign operations for Regional LazMall Super Brand Campaigns, ensuring timely and high-quality delivery while achieving campaign metrics.

Responsibilities

• Execute campaign operations of Regional LazMall Super Brand Campaigns to ensure on-time and high-quality delivery & metric achievement
• Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics
• Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel
• Act as an ambassador for LazMall supporting professional partnerships with LazMall's Strategic Brands
• Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer’s experience
• Support on campaign post-mortems to guide brand partners for future business optimization on Lazada

Requirements

• At least 2 years of working experience in e-Commerce or in Brand management operations within FMCG (fast-moving consumer goods) or Electronics industries. Regional experience is a plus.
• Experience in campaign management and operations
• Demonstrated analytical capability. Experience with SQL will be considered.
• Aptitude to translate numbers/data into structured, actionable insights for business use
• Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners)
• Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
• Proficient in Microsoft Excel & PowerPoint
• Exceptional English written and verbal communication skills