Air & Sea Freight Inside Sales (Head Office, Ratchadaphisek, Bangkok)

KWE - Kintetsu World Express (Thailand) Co. Ltd.

KWE - Kintetsu World Express (Thailand) Co. Ltd. (Chatuchak)

Bangkok, Thailand

Kintetsu World Express celebrated its 50th anniversary in 2020. With the globalization of economy and industry, we have established the KWE brand as an international comprehensive logistics provider offering air freight, sea freight, customs brokerage, cross border trucking, domestic transportation and warehousing & distribution services worldwide. Currently we have a global network covering 46 countries, in more than 300 cities and 830 sites around the world with approximately 17,000 employees to serve our customers around the world. Our goal is to be a global company originating in Japan ~ Global Top 10 Solution Partner ~ A Global Brand Born in Japan.

About this position

The Air & Sea Freight Inside Sales position involves supporting outside sales efforts, maintaining customer relationships, and ensuring high-quality service delivery.

Responsibilities

• Support outside sales to expanding new business and maintain existing customers.
• Support sales promotion and marketing of airfreight services
• Support sales-persons and services customers.
• Ensure customers' satisfaction and on quality of services.
• Attend to sales enquiries and customers' complaints.
• Coordinate with customers on sales activities.
• Assist in preparation of sales reports.
• Prepare of precise and completed quotation (RFQ) to the customer on time or to full fill customer's demand after getting inquiry.
• Follow up with customer and overseas inquiry such as shipment status, related documents, billing, claim, report, and other requirements.
• Coordinate with Customer Service and other sections in order to share relevant information to support customer requirements smoothly.
• Follow up and solve the problem that caused by other sections.
• Prepare activity report on time.
• Other job assignment from line managers.

Requirements

• Education : Bachelor’s Degree in Business, Economic, International Business, Logistics or related fields.
• Year of experience : At least 1 years experienced in a sales function (Preferably for Industrial and Freight Forwarder).
• Other qualification :
• Good command of English, both of written and spoken. Toeic 650
• Smooth communicate both inside and overseas.
• Able to operate PC and Microsoft Office.
• Immediate or quick to start working is preferred.