Air Freight Reservation Assistant / Division Manager

KWE - Kintetsu World Express (Thailand) Co. Ltd.

KWE - Kintetsu World Express (Thailand) Co. Ltd. (Lat Phrao)

Bangkok, Thailand

Kintetsu World Express celebrated its 50th anniversary in 2020. With the globalization of economy and industry, we have established the KWE brand as an international comprehensive logistics provider offering air freight, sea freight, customs brokerage, cross border trucking, domestic transportation and warehousing & distribution services worldwide. Currently we have a global network covering 46 countries, in more than 300 cities and 830 sites around the world with approximately 17,000 employees to serve our customers around the world. Our goal is to be a global company originating in Japan ~ Global Top 10 Solution Partner ~ A Global Brand Born in Japan.

About this position

The Air Freight Reservation Assistant / Division Manager is responsible for overseeing cargo reservation processes, managing relationships with carriers, ensuring efficient air cargo shipments, and leading a team to optimize productivity.

Responsibilities

• Assist Manager control process of cargo reservation to ascertain where costs (ad hoc) can be competed and in line with trade lane and airlines strategy.
• Dealing and developing relationship with carriers, Control direct (carriers) cost efficiently.
• Ensure efficient and prompt air cargo shipments.
• Negotiate and request airlines for competitive rate.
• Attend any internal meeting with Customer Service /Sales or etc when required and delegate to team.
• Collaborate with Customer Service, Sales and console team when there is any issue.
• Plan space efficiently for huge spot / regular business volume.
• Monitor booking & planning for the efficient consolidation.
• Review the correctness of rate applicable in UFS.
• Monitor the usage of Mawb of booking staff.
• Coach team member to generate most benefit productivity work and remove non-profitability work.

Requirements

• Education: Bachelor’s Degree in Business, Economic, International Business, Logistics or related fields.
• Year of experience: Minimum 5 years working experience in air freight forwarding industry.
• Good knowledge of Air freight forwarder business.
• Good command of English, both of written and spoken.
• Good services mind and ability to motivate and work in fast moving, pressure environment.
• Strong interpersonal management skills.
• Strong leadership skill, can manage large group of people.
• Problem Solving & Decision Making.
• Proactive 'can-do' attitude.
• Proficient in MS Office and Excel.