Air Freight Billing Assistant / Division Manager

KWE - Kintetsu World Express (Thailand) Co. Ltd.

KWE - Kintetsu World Express (Thailand) Co. Ltd. (Lat Phrao)

Bangkok, Thailand

Kintetsu World Express celebrated its 50th anniversary in 2020. With the globalization of economy and industry, we have established the KWE brand as an international comprehensive logistics provider offering air freight, sea freight, customs brokerage, cross border trucking, domestic transportation and warehousing & distribution services worldwide. Currently we have a global network covering 46 countries, in more than 300 cities and 830 sites around the world with approximately 17,000 employees to serve our customers around the world. Our goal is to be a global company originating in Japan ~ Global Top 10 Solution Partner ~ A Global Brand Born in Japan.

About this position

The Air Freight Billing Assistant / Division Manager is responsible for overseeing billing processes, training staff, and ensuring efficient operations within the air freight forwarding industry.

Responsibilities

• Give the instruction to staff for work in efficiency as correct process and policy.
• Prepare invoices & reports to customers.
• Ensure prompt billing to customers.
• Coach and train on the job for develop staff ability.
• Monitor and follow staff to ensure that they have clear understanding and can completely work.
• Avoid and reduce for any extra cost or unexpectation cost by human error.
• Supervise EDI (Electronic Data Interchange) billing process and able to educate team in order to issue the invoice through system correctly till payment approval.
• Control and making a monthly report for Number of CCN and report to CS manager in order to analyze the data and improve the performance.
• In put rate profile in UFS system per sales quotation both prepaid, collect and third party business term.
• Check and review billing process completely and correctly.
• Others the assignment by line manager.

Requirements

• Education: Bachelor’s Degree in Business, Economic, International Business, Logistics or related fields.
• Year of experience: Minimum 5 years working experience in air freight forwarding industry.
• Good knowledged of Air freight forwarder business.
• Good command of English, both of written and spoken.
• Good services mind and ability to motivate and work in fast moving, pressure environment.
• Strong interpersonal management skills.
• Strong leadership skill, can manage large group of people.
• Problem Solving & Decision Making.
• Proactive 'can-do' attitude.
• Proficient in MS Office and Excel.