Fraud Reviewer
About this position
The Fraud Reviewer analyzes high-frequency transaction data and user behavior to identify fraudulent or high-risk transactions and suggest improvements to business processes and systems to prevent such transactions in the future.
Responsibilities
The roles and responsibilities include the following (but not limited to):
• Review suspicious transactions on a daily basis and take appropriate action.
• Conduct thorough investigations into merchants flagged for suspicious behavior or high-risk activities.
• Assess new merchant registrations to identify any potential risk factors.
• Investigate hack complaints reported by users.
• Monitor social media platforms for fraudulent activity related to our brand and take necessary steps to report and mitigate risks.
• Review apps installed by users for any signs of suspicious activity or potential security risks.
Requirements
We are excited to welcome dynamic robust Fraud Reviewer who have:
• Bachelor's degree in a related field or equivalent experience.
• At least 2 years experience in fraud detection or investigation.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Have experience in SQL is a plus.