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Service Technician

KONE (Thailand) (Chatuchak, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and moving walkways, as well as solutions for maintenance and modernization, and solutions for smart and green building which add value to the life cycle of any building. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Together with our partners and customers around the world, we help cities to become better places to live in. In 2021, KONE had annual net sales of EUR 10.5 billion, and at the end of the year close to 60,000 employees. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

About this position

At KONE, our mission is to improve the flow of urban life by providing elevators, escalators, automatic building doors, and solutions for maintenance and modernization. The Service Technician’s role is to perform all service operations on site according to service contract requirements, company policies, and KONE processes.

Responsibilities

• Perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
• Interact with customers and end-users, the supervisor, the account representative, the KONE Customer Care Centre, technical support, the stock keeper, and inspectors or consultants as assigned.
• Technician specialization may be implemented depending on legislation, work rules, technician skills, technician turnover, local field organization, and equipment density.

Requirements

• Diploma in the field of electronics, electrical power or mechanical.
• Local language skills.
• Own a motorcycle and license valid in Thailand.
• New grads are welcome.