Sales engineer/Civil engineer - Phuket

KONE (Thailand) (Phuket, Thailand)

Phuket, Thailand

At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and moving walkways, as well as solutions for maintenance and modernization, and solutions for smart and green building which add value to the life cycle of any building. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Together with our partners and customers around the world, we help cities to become better places to live in. In 2021, KONE had annual net sales of EUR 10.5 billion, and at the end of the year close to 60,000 employees. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

About this position

The Modernization Sales Engineer is responsible for leading the sales approach for modernization and new projects in Thailand, particularly in the South region, including Phuket. This role involves identifying business opportunities, implementing sales processes, and ensuring business improvements.

Responsibilities

• The Modernization Sales Engineer is the business owner of the Modernization sales and new project sales approach in Thailand.
• He/she identifies, evaluates, and pursues business development opportunities with the objective of positioning KONE competitively in the South region of Thailand (Phuket; Chumphon;...) according to the organization’s short and long-term business goals.
• In addition, he/she ensures the successful implementation of sales process and business improvements.
• He/She can work remotely; but need to travel to Phuket; cover South of Thailand area (Phuket; Surat Thani; Songkhla ..)

Sales Development
• Leads rollout of KONE Way sales programs (e.g. Sales Management refresh, LIS lead creation, Smart LIO)
• Manages improvements in business processes to contribute to the business goals
• Collects feedback and competitor data from his/her market and gives feedback to the business line, solution creation and product life cycle management
• Analyzing internal and external data for sales planning and ensures completion of high quality sales plans
• Develops marketing activities and campaigns with marketing team
• Follow and ensure the progress and speed of development actions/projects are well defined and measured

Offering management
• Manages and drives the local product offering, scope and roadmap
• Participates in global product offering management within the guidelines of global roadmap
• Participates in sales target identification and in defining new target markets and customers.
• Manages demand planning and forecasting from frontlines to supply lines
• Maintains product data, sales and tendering tools and pricing guidelines, implements new releases
• Manages implementation, ramp-up and ramp-downs products and releases
• Follows up and take corrective actions on product performance and quality
• Suggests and maintains price lists and changes with sales managers
• Supervises quality feedback and customer complaints
• Collects feedback and competitor data from his/her market and gives feedback to the business line, solution creation and product life cycle management
• Transfers information and knowledge of his/her offering range between KONE product specialists and his/her FL
• Communicates with authorities, business and professional associations and other related influencers to influence standards and codes, and to promote KONE solutions
• Defines local product offerings with key stakeholders

Requirements

• Bachelor’s degree in Engineering (Electrical/Mechanical/Civil)
• 1-5 years years experience in Sales engineering for Mechanical Or electrical engineering
• If no sales experienced, at least 3-5 years should been working in Mechanical Or electrical engineering
• Knowledge of HVAC, building automation system, data center, system integration, civil and/or access control or experience from elevator b