Samples Lead
About this position
Responsibilities
• Responsible for Salesforce sample queue tasks, including but not limited to:
• Print out sample requests and recipes.
• Allocate tasks in the sample department.
• Match finished samples with requests.
• Proper samples labeling
• Pack and dispatch samples
• Close requests off in the SFDC sample queue
• Ensure efficient running of the sample distribution function by managing 4 subordinates for sample preparation, Team KPI set up, managing team Workload, and OT.
• Organize stock and shelf life of finished product and raw material.
• Liaise with stakeholder requirements across Commercial, Supply Chain, Operations and RD&A for smoothly sample preparation and sample submission.
• Create and maintain RD&A raw material master list including Collection samples.
• Organize retention and recipe library which includes filing recipes, work-sheet data entry and housekeeping for retention samples.
• Finished goods, raw material, packaging ordering and maintaining stock control, when requested.
• Place purchase orders for Sample team (stationery, equipment repairs, consumables, lab supplies, packaging supplies, etc.)
• Replenish and organize Taste portfolio stock.
• Managing RD&A accounts through SAP (GRNs, queries)
• Navigating SAP and Salesforce network systems. SAP super user partner for commercialization.
• Ensure Good Laboratory Practice manual expectations are met. Maintains record documentation, including upkeep of equipment, and general cleaning of work areas. Actively participates in quality improvement for the function.
• Update sample department procedures.
• Administrative support to RD&A Management team with data capturing, reports and presentation preparations and other ad-hoc administrative tasks
• RD&A contact for Health & Safety, First Aid & Emergencies
• Organize Pest Control
Requirements
• Qualifications An