Product Marketing Specialist

Kerry Express (Thailand) Public Company Limited

Kerry Express (Thailand) Public Company Limited (Bang Rak)

Bangkok, Thailand

Established in 2006, we are now having more than 5,500 service points in all provinces in Thailand. Our next-day (ND) delivery service covers 99.9% of Thai population, and 97% of the parcels are delivered at the first attempt. Everyday, Kerry Express delivers more than 1,100,000 of parcels to offices, warehouses, retail shops and households. Our key customers include international express firms, e-commerce companies, home shopping channels, banks, technology firms, telecom companies, financial institutes, schools, as well as local retail chains. Since 2013, Kerry Express started to provide over-the-counter parcel service (C2C) by opening Parcel Shops in local communities. We also operate Parcel Lockers in offices and condominiums. These service locations help thousands of individuals and SMEs in Bangkok sending parcels at ease to their families, friends, customers and business partners across the nation. Kerry Express is also Thailand’s biggest cash-on-delivery (COD) operator and in terms of overseas — Kerry Express has its presence in Hong Kong, Taiwan, Vietnam, Cambodia and Malaysia.

About this position

The Product Marketing Specialist is responsible for promoting the company's products, providing training, and facilitating communication among employees while collecting market feedback for product improvement.

Responsibilities

• Product Promotion: Responsible for promoting the company's products, enhancing product influence, and increasing market share
• Product Training: Provide product knowledge training to first-, second-, and third-line employees, ensuring a thorough understanding and accurate communication of the products by the team
• Cross-Cultural Communication: Utilize Chinese and Thai bilingual skills to build an efficient communication bridge among first-, second-, and third-line employees within the company
• Market Feedback: Collect and analyze customer and market feedback to provide suggestions for product improvement and market strategies
• Collaboration and Support: Assist various teams in completing tasks related to product promotion

Requirements

• Bachelor's degree, with preference given to candidates holding degrees in relevant fields (e.g., Marketing, International Trade)
• Work Experience: Prior experience in product promotion or training is preferred; outstanding fresh graduates will also be considered
• Language Skills: Proficient in both Chinese and Thai, with excellent listening, speaking, reading, and writing abilities; capable of fluent bilingual communication
• Communication Skills: Strong articulation and coordination abilities, able to collaborate effectively in cross-departmental teams
• Adaptability: Willingness to travel as required and the ability to thrive in a fast-paced work environment.