Market Research (English/Chinese Speaking)

Kerry Express (Thailand) Public Company Limited

Kerry Express (Thailand) Public Company Limited (Bang Rak)

Bangkok, Thailand

Established in 2006, we are now having more than 5,500 service points in all provinces in Thailand. Our next-day (ND) delivery service covers 99.9% of Thai population, and 97% of the parcels are delivered at the first attempt. Everyday, Kerry Express delivers more than 1,100,000 of parcels to offices, warehouses, retail shops and households. Our key customers include international express firms, e-commerce companies, home shopping channels, banks, technology firms, telecom companies, financial institutes, schools, as well as local retail chains. Since 2013, Kerry Express started to provide over-the-counter parcel service (C2C) by opening Parcel Shops in local communities. We also operate Parcel Lockers in offices and condominiums. These service locations help thousands of individuals and SMEs in Bangkok sending parcels at ease to their families, friends, customers and business partners across the nation. Kerry Express is also Thailand’s biggest cash-on-delivery (COD) operator and in terms of overseas — Kerry Express has its presence in Hong Kong, Taiwan, Vietnam, Cambodia and Malaysia.

About this position

The Market Research position involves conducting in-depth market research, analyzing data, and providing insights to support marketing and sales strategies.

Responsibilities

• Conduct in-depth market research and share insights with the marketing and sales teams on a regular basis.
• Review and interpret large data sets and organize them into spreadsheets, charts, and graphs.
• Create reports, presentations, and action items based on collected data.
• Analyze data from numerous sources to identify market trends and consumer demographics.
• Work with the teams to devise future commercial strategies based upon your findings.
• Gather data on consumers and competitors, analyze information to predict market trends, and provide insights to companies to make informed business decisions.
• Present data findings and insights during company-wide meetings.
• Study consumer behaviors and attitudes and write up predictions for future sales trends.
• Stay up to date on market trends, consumer and product research, and industry best practices.

Requirements

• Bachelor's degree or above.
• More than 3 years of experience working in Product Marketing, Market Research Analyst.
• Excellent communication skills and interpersonal skills.
• Flexible under changing and dynamic conditions.
• Well organized, proactive, can-do attitude.
• Great analytical and problem-solving skills.
• Good command in English reading, writing, listening and presentations (Chinese is a plus).