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Learning & Development Specialist

Kerry Express (Thailand) Public Company Limited (Bang Rak)
Bangkok, Thailand 🇹🇭
Established in 2006, we are now having more than 5,500 service points in all provinces in Thailand. Our next-day (ND) delivery service covers 99.9% of Thai population, and 97% of the parcels are delivered at the first attempt. Everyday, Kerry Express delivers more than 1,100,000 of parcels to offices, warehouses, retail shops and households. Our key customers include international express firms, e-commerce companies, home shopping channels, banks, technology firms, telecom companies, financial institutes, schools, as well as local retail chains. Since 2013, Kerry Express started to provide over-the-counter parcel service (C2C) by opening Parcel Shops in local communities. We also operate Parcel Lockers in offices and condominiums. These service locations help thousands of individuals and SMEs in Bangkok sending parcels at ease to their families, friends, customers and business partners across the nation. Kerry Express is also Thailand’s biggest cash-on-delivery (COD) operator and in terms of overseas — Kerry Express has its presence in Hong Kong, Taiwan, Vietnam, Cambodia and Malaysia.

About this position

The Learning & Development Specialist is responsible for identifying training needs, facilitating training sessions, and evaluating the effectiveness of training programs within the organization.

Responsibilities

• Conduct thorough needs assessments to identify knowledge and skills gaps within the organization
• Collaborate with various departments and stakeholders to gather input and insights regarding training needs
• Facilitate training sessions and workshops, either in-person or virtually, ensuring an engaging and impactful learning experience for participants
• Establish metrics and evaluation methods to assess the impact and effectiveness of training programs
• Analyze training data and feedback to make data-driven recommendations for continuous improvement
• Oversee the organization's learning management system, ensuring proper functionality, accessibility, and user support
• Manage course catalog, enrollments, and reporting within the Government system

Requirements

• Bachelor's degree in Human Resources, or a related field
• Proven at least 3 years of experience in training facilitation
• Familiarity with various learning methodologies, e-Learning authoring tools, and multimedia production
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines
• Excellent communication and presentation skills, both written and verbal
• Proficient in using learning management systems and other related software
• Ability to work effectively in a team-based, collaborative environment
• Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness

Benefits

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Huneety A.I Salary Estimate
35,000 - 65,000 THB per month