Operations Manager ( Warehouse & Logistics )
About this position
Responsibilities
• The operations manager is the head of the warehouse and defines in dialogue with the client the aims and quality standards.
• He is responsible for the quality policy.
• He measures and analyses the quality of the delivered performance and corrects where necessary.
• He steers, supervises (coaches) the administrative employees as well as the operational personal.
• He controls the logistic operations and flow.
• He is also the first contact person of the customer.
• He takes care of the daily management of the operational team and administration with 100-200 FTE.
• He surveys the operational flow, the stock accuracy and the different KPI’s.
• He analyses the obtained data and initiates improvements.
• He takes care of the correct occupation (i.e. follow-up of the productivity).
• He has on a regular basis a narrow and constructive contact with the clients (internal and external clients).
• He watches over the safety and security of all personal.
• He is responsible for the fact that all direct co-operators have or obtain the right knowledge (as well on logistic as on managing issues).
• He reports to the General Management on a frequent basis (at least once a month).
• He takes care of the relations with the different suppliers on an effective way.
• Is the final responsible for all ISO related matters?
Requirements
• Bachelor degree or similar by experience.
• Sufficient knowledge of logistics and WMS tools.
• Knowledge of automotive is a plus.
• By making use of procedures and analyses, he/ she initiates systems to improve the administration and operational flows.
• He/ she is client focused, anticipates and chooses for quality.
• Making of consequent choices (show the direction to go).
• He/ she is not afraid to take a decision holding in mind the consequences on short and long term.
• He/ she is very flexible and has a broader view than his own operation (he/ she shows a broad interest in other activities, which can help the own operation).
• He/ she is a go-getter.