Manager, Data Administration/ Customer Service
About this position
Responsibilities
• Handle operational administration daily, and monthly smoothly.
• Ensure the communication and implementation regarding order receiving, reporting, declaring inquiries and facilitating to customer and operation unit under business contract and requirement.
• Monitoring a team for Issue internal work order to operational unit in accordance with customer’s requirements.
• Manage inventory stock for all products on the required intervals.
• Handle and balance the operational administration as an interface between Operations / Warehouse regarding all activities included customer.
• Support and solve with find properly solution to a team for preparation of reports to customer, either internal or external, in accordance with applicable requirement.
• Manage and support to a team for prepare a report for invoicing and handed over to accounting department.
• Report and solve the problem any unclear situation regarding operations directly to the Administration & Customer Relationship Manager.
• Handle and find out the best solutions for operational efficiency and effectiveness on company target & KPI.
• All other tasks assigned by Direct superior and members of the management team.
• Work location and hours may vary due to operational need.
Requirements
• Bachelor degree or Master degree in any related filed, preferably Engineering, Logistics & Supply chains.
• Hard working and willing to learn.
• Having positive attitude and always sees challenges rather than problems.
• Hands on and be able to work under pressure.
• Good in problem solving and conflict resolution.
• Good organizational and interpersonal skill with proactive approach.
• Proficient in Microsoft Office.
• Good command of written and spoken English.