Senior Service Engineer (ช่างเครื่องมือแพทย์) 2 อัตรา

K2 Medical (Thailand) Company Limited (กรุงเทพมหานคร เขตคลองสาน)

Bangkok, Thailand

Our journey began in 2006, when K2 International Medical Inc. was founded by a group of distinguished nephrologists, each with over two decades of specialized experience in delivering comprehensive dialysis services. In 2018, we expanded our footprint with the inception of K2 Medical (Thailand) Co., Ltd., ensuring our excellent services reach every corner of the country. Our offerings span a broad spectrum of dialysis services, including blood plasma filtration systems, blood bag products, and advanced cosmeceutical medicine. But our impact goes beyond Thailand - through K2 International Medical Inc., we support over 100 dialysis centers across Asia, making a difference in the lives of thousands.

About this position

รายละเอียดงาน
รูปแบบงาน : งานประจำ
จำนวนที่รับ : 2 ตำแหน่ง
สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองสาน)
เงินเดือน(บาท) : ตามตกลง
วันหยุด : วันเสาร์, วันอาทิตย์
เวลาทำงาน : 08:30 - 17:30
เวลาทำงานอื่น : ไม่ระบุ

Responsibilities

หน้าที่ความรับผิดชอบ

Manage the workload of service engineers.
Plan service assignments based on priority, ensuring a systematic workflow.
Address customer issues, resolutions, concerns, and incidents, reporting them to technical support service manager.
Inform customers about required repair services, provide cost estimates, and offer recommendations for preventative maintenance and service contracts.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Places orders and ensures the upkeep of sufficient supplies and parts for the inventory of the service department.
Monitoring equipment performance to identify potential problems before they become major issues.
Developing and implementing plans for installation, maintaining machine in good working order.
Diagnosing equipment problems and determining the most effective solution for each situation.

Requirements

คุณสมบัติ
เพศ : ชาย
อายุ(ปี) : 40 ปีขึ้นไป
ระดับการศึกษา : ปริญญาตรี - ปริญญาเอก
ประสบการณ์(ปี) : 10ปีขึ้นไป
อื่นๆ : ไม่ระบุ
คุณสมบัติเพิ่มเติม

Bachelor’s degree in (Biomedical/Electrical/Mechanical) engineering.
At least 10 years experience in flied.
Experience in Medical device is Must.
Excellent Skills in Microsoft Office.
Smart, Hard worker, Ability to work under stress.
Strong customer service skills, to provide high-quality care and attention to details.
Willing to travel anytime when required.
Excellent communication skills, ability to handle complex problems and solve it.
Flexible working hours.
Strong customer service and communication skills.
Must be able to work both individually and in an established team setting.